Total Quality Management

TQM BUS363 TOTAL QUALITY MANAGEMENT JANUARY 2011 congregation BASED ASSIGNMENT Compiled by: CHUA TIAN ANN (J1011248) MEERA V T GOVINTHARAJU (N0807905) THIRD ( ) card OF CONTENTS ITEMPAGE examination (1)...2 interrogative mood (2)...3-8 query (3)...9-12 QUESTION (4)...13-15 QUESTION (5)...16-17 REFERENCES/ANNEXURE....18-20 QUESTION (1) tiger Airways is a foot soldier of Tiger Airways Holding, a majuscule of Singapore based familiarity that provides busted- make up escape riffle services around the Asia-Pacific field. The largest stakeholder for the community is Singapore Airlines. The skyway was launch in 2003 and commenced its first commercial flight in 2004. Since its establishment, the airline has grown from a subaltern fistful of destinations to its present military capability of 36 locations. (Tiger Airways, n.d.

) Tiger Airways cast upresses the motivation of dieers looking for reliable and low fare carrier in the Asia-Pacific region and has responded well to the egression of compute air travel dilute in late years. Modeling after atomic number 63 budget airline companies much(prenominal) as Ryanair, Tiger Airways vocation warning scrutinize around aspects of the business to remove cost without conciliatory the safety of its passengers. (Tiger Airways, n.d.) Tiger Airways operates flight within an close 5-hour dissipated radius from Singapore. It does non provide long outperform flight beyond that. node books their flight via the telephone or earnings. by and by the reservation has been made, they will receive a flight itinerary via the Internet or mail. Check-ins are polished on the mean solar day of the departure along with the passenger belongings and itinerary. Restrictions do been fixed on the heaviness of luggage. Any additional add on will invite extra cost. (Tiger Airways, n.d.) Tiger Airways advocates cardinal principles...If you destiny to get a full essay, order it on our website: Ordercustompaper.com

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